The atmosphere wasn’t bad. The space is quite small, and once more people started coming in, it became pretty jam-packed. Also, the food took a long time to be prepared we waited over an hour and eventually asked them to package it because we were tired of waiting. That said, the food was good and the portions were generous.
I'll probably have rated it a zero.
First of all, accessing the restaurant/lounge was stressful, the elevator didn't work and there was nobody to direct me to the location.
After I painfully found my way, I entered the lounge and it was extremely hot and stuffy. The AC didn't work and I could hear customers seated complain bitterly.
The staff were not friendly or welcoming, all they were concerned about it taking the order
At the point of placing the order, the menu was super pricey and didn't match the service or ambience experienced.
I located this place via an influencer's post and it was a lie. I would never go there and would advise you to save your time and money and check out other places around who are more welcoming and have a conducive environment for guests. If I'm paying a lot of money, I should get value.
A final advise to the business owners, invest in training your staff to be emotive, friendly and attentive.
I would not recommend. Horrible service -1/10
I had a girls night out with my sisters here. The music was great. The customer service was topnotch. My waitress was really friendly. Although my drink didn’t come out tasting as I expected, as soon as I raised concerns, the bartender fixed it right away.
I'd recommend Sankofa Lounge for a chill evening spot. It's a low-key vibe, not too loud or crowded, making it perfect for unwinding. Their breakfast buffet is also a great deal - affordable and satisfying.
The food was absolutely as delicious as it looked. Plus, the service was great. Only issue I had was that the flytraps were way too high up so we spent half the time chasing away a few pesky flies. But honestly, I was pleasantly surprised at the quality of the food and service. Most definitely coming back.
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Chizitere Nwachukwu
3 weeks agoThe atmosphere wasn’t bad. The space is quite small, and once more people started coming in, it became pretty jam-packed. Also, the food took a long time to be prepared we waited over an hour and eventually asked them to package it because we were tired of waiting. That said, the food was good and the portions were generous.
akanbi felicia
a month agoI'll probably have rated it a zero. First of all, accessing the restaurant/lounge was stressful, the elevator didn't work and there was nobody to direct me to the location. After I painfully found my way, I entered the lounge and it was extremely hot and stuffy. The AC didn't work and I could hear customers seated complain bitterly. The staff were not friendly or welcoming, all they were concerned about it taking the order At the point of placing the order, the menu was super pricey and didn't match the service or ambience experienced. I located this place via an influencer's post and it was a lie. I would never go there and would advise you to save your time and money and check out other places around who are more welcoming and have a conducive environment for guests. If I'm paying a lot of money, I should get value. A final advise to the business owners, invest in training your staff to be emotive, friendly and attentive. I would not recommend. Horrible service -1/10
amaju okitikpi
a month agoI had a girls night out with my sisters here. The music was great. The customer service was topnotch. My waitress was really friendly. Although my drink didn’t come out tasting as I expected, as soon as I raised concerns, the bartender fixed it right away.
Amaka Cynthia Okeke
a year agoI'd recommend Sankofa Lounge for a chill evening spot. It's a low-key vibe, not too loud or crowded, making it perfect for unwinding. Their breakfast buffet is also a great deal - affordable and satisfying.
Josephine Isiakpona
10 months agoThe food was absolutely as delicious as it looked. Plus, the service was great. Only issue I had was that the flytraps were way too high up so we spent half the time chasing away a few pesky flies. But honestly, I was pleasantly surprised at the quality of the food and service. Most definitely coming back.