I ordered assorted meat pepper soup with yam on the side for takeaway, but when I arrived to pick it up, I found the yam had been mixed into the pepper soup. I politely informed the front desk staff that this wasn’t what I ordered, but instead of offering a solution, I was told to place a new order and pay again. I was also told “that’s how we plate it,” which is completely misleading if that wasn’t communicated upfront.
The supervisor was standing there and didn’t even step in or acknowledge the issue. When I got home, I discovered the soup was filled with yam and had only 4 pieces of meat—for a dish that cost ₦17,000. That’s outrageous for such poor quality and service.
This was a disappointing experience—terrible customer service and, frankly, dishonest presentation of what’s being sold. I won’t be returning, and I hope others are cautious when ordering.
Joy was our service provider and she was so kind and very helpful with suggesting dishes. Her service was excellent and the meal was great. Wish the meat was a tad bit more tender and soft.
Enjoyed my meal here, and our waiter Esther was very pleasant and professional. The asun was a great starter, and both the banga and Ofe nsala were great.
I had a swell time with my date. We played some Ludo and had some chilled palmwine before the food was served. Great customer service. Look out for Success, he is a great worker.
Native tray is a place where you go to satisfy your craving my expectation was actually meant but the waiting period is not friendly at all
The food taste nice and the waitress(Joy) that served me was amazing, Joy customer service is excellent
Global Creation
2 weeks agoI ordered assorted meat pepper soup with yam on the side for takeaway, but when I arrived to pick it up, I found the yam had been mixed into the pepper soup. I politely informed the front desk staff that this wasn’t what I ordered, but instead of offering a solution, I was told to place a new order and pay again. I was also told “that’s how we plate it,” which is completely misleading if that wasn’t communicated upfront. The supervisor was standing there and didn’t even step in or acknowledge the issue. When I got home, I discovered the soup was filled with yam and had only 4 pieces of meat—for a dish that cost ₦17,000. That’s outrageous for such poor quality and service. This was a disappointing experience—terrible customer service and, frankly, dishonest presentation of what’s being sold. I won’t be returning, and I hope others are cautious when ordering.
Modupeoluwa Williams
2 months agoJoy was our service provider and she was so kind and very helpful with suggesting dishes. Her service was excellent and the meal was great. Wish the meat was a tad bit more tender and soft.
Sharon A
a month agoEnjoyed my meal here, and our waiter Esther was very pleasant and professional. The asun was a great starter, and both the banga and Ofe nsala were great.
Adeyinka James Adegbite
a month agoI had a swell time with my date. We played some Ludo and had some chilled palmwine before the food was served. Great customer service. Look out for Success, he is a great worker.
Ariwoola Oladeji
2 months agoNative tray is a place where you go to satisfy your craving my expectation was actually meant but the waiting period is not friendly at all The food taste nice and the waitress(Joy) that served me was amazing, Joy customer service is excellent