The Essence is located at Ikeja. The space is really tiny and there is nothing much going on there. The toilet is also very tiny. Not picture worthy.
Their customer service is poor. My friend was waiting for me and she was told it’s compulsory to make her order which she did. I got there and the waitress brought her food, we told her she should hold on so I can order my food so I and my friend could eat together, she said “No, it will get cold” she was trying to force my friend to start eating even when my order wasn’t ready and she wasn’t also ready to eat but had to make an order based on their rules. We insisted on them keeping it until mine was ready.
Also, I don’t know why it’s normal for the workers to stand and listen to one’s conversation instead of doing other things and not actively paying attention to customers conversation. It felt very uncomfortable.
They clean your table every minute. I understand waiting on a table but you don’t have to come take the tissues away and clean every minute.
If my table is messy, I can signal for you to come.
Customer service isn’t impressive. It’s very annoying because since nothing much is going on in the place, a good customer service experience should at least make up for the lapses.
I had spaghetti and it was good however my strawberry daiquiri kept defrosting so fast. I don’t even understand.
I don’t recommend going here if you really want to have a good fine dining experience but yours might be different if you are lucky.
Loved the waiters & waitresses. Very convenient and conducive environment for work meetings and brunches. Although I was accidentally overcharged and had to wait 3 weeks for a refund which threw me off. Asides that, good food & space! Budget for 2 people should be 30k +
It's an overall nice place for an intimate date if it's not fully packed because it's quite a small space.
Food tastes really good especially the seafood pasta I just wish there were more than just 3 piece of prawns (the small size) in it.
The staff are nice and welcoming so customer service is good.
Budget for two should be from N25,000.
This was part of my saved list so it was finally good to visit📝. Had dinner as a trio.
There was some road work ongoing which made driving in a bit tricky but glad it was being done👍🏽. Parking was a breeze.
Loved how they've utilised the space and the vibe is very intimate on entry. Different lighting zones would match your mood. The music was just the right volume and vibe 🎧.
I had the Virgin daiquiri and i enjoyed it! The tropical smoothie 🍹 and strawberry & banana smoothie were great as well.
One of us had the hangla rice and plantain to go while we both had the mozzarella chicken burger and beef burger. They both came with French fries and we enjoyed it. Nothing like a really good messy burger 🍔. The food did not take longer than expected.
The staff were very friendly and helpful. The restroom was also kept clean which is something I always appreciate. Its a lovely place to visit on the mainland.
Angela
a month agoThe Essence is located at Ikeja. The space is really tiny and there is nothing much going on there. The toilet is also very tiny. Not picture worthy. Their customer service is poor. My friend was waiting for me and she was told it’s compulsory to make her order which she did. I got there and the waitress brought her food, we told her she should hold on so I can order my food so I and my friend could eat together, she said “No, it will get cold” she was trying to force my friend to start eating even when my order wasn’t ready and she wasn’t also ready to eat but had to make an order based on their rules. We insisted on them keeping it until mine was ready. Also, I don’t know why it’s normal for the workers to stand and listen to one’s conversation instead of doing other things and not actively paying attention to customers conversation. It felt very uncomfortable. They clean your table every minute. I understand waiting on a table but you don’t have to come take the tissues away and clean every minute. If my table is messy, I can signal for you to come. Customer service isn’t impressive. It’s very annoying because since nothing much is going on in the place, a good customer service experience should at least make up for the lapses. I had spaghetti and it was good however my strawberry daiquiri kept defrosting so fast. I don’t even understand. I don’t recommend going here if you really want to have a good fine dining experience but yours might be different if you are lucky.
Alaya Kemi
11 months agoLoved the waiters & waitresses. Very convenient and conducive environment for work meetings and brunches. Although I was accidentally overcharged and had to wait 3 weeks for a refund which threw me off. Asides that, good food & space! Budget for 2 people should be 30k +
Islamiyah Adekola
7 months agoThe space is perfect for date night So cozy and warm And the food was bussing too The staff were the highlight They were so attentive and kind
Raphael Mmor
2 years agoIt's an overall nice place for an intimate date if it's not fully packed because it's quite a small space. Food tastes really good especially the seafood pasta I just wish there were more than just 3 piece of prawns (the small size) in it. The staff are nice and welcoming so customer service is good. Budget for two should be from N25,000.
Olanlokun Daramola
2 years agoThis was part of my saved list so it was finally good to visit📝. Had dinner as a trio. There was some road work ongoing which made driving in a bit tricky but glad it was being done👍🏽. Parking was a breeze. Loved how they've utilised the space and the vibe is very intimate on entry. Different lighting zones would match your mood. The music was just the right volume and vibe 🎧. I had the Virgin daiquiri and i enjoyed it! The tropical smoothie 🍹 and strawberry & banana smoothie were great as well. One of us had the hangla rice and plantain to go while we both had the mozzarella chicken burger and beef burger. They both came with French fries and we enjoyed it. Nothing like a really good messy burger 🍔. The food did not take longer than expected. The staff were very friendly and helpful. The restroom was also kept clean which is something I always appreciate. Its a lovely place to visit on the mainland.