Essence By The Grid

The Essence is located at Ikeja. The space is really tiny and there is nothing much going on there. The toilet is also very tiny. Not picture worthy. Their customer service is poor. My friend was waiting for me and she was told it’s compulsory to make her order which she did. I got there and the waitress brought her food, we told her she should hold on so I can order my food so I and my friend could eat together, she said “No, it will get cold” she was trying to force my friend to start eating even when my order wasn’t ready and she wasn’t also ready to eat but had to make an order based on their rules. We insisted on them keeping it until mine was ready. Also, I don’t know why it’s normal for the workers to stand and listen to one’s conversation instead of doing other things and not actively paying attention to customers conversation. It felt very uncomfortable. They clean your table every minute. I understand waiting on a table but you don’t have to come take the tissues away and clean every minute. If my table is messy, I can signal for you to come. Customer service isn’t impressive. It’s very annoying because since nothing much is going on in the place, a good customer service experience should at least make up for the lapses. I had spaghetti and it was good however my strawberry daiquiri kept defrosting so fast. I don’t even understand. I don’t recommend going here if you really want to have a good fine dining experience but yours might be different if you are lucky.

Loved the waiters & waitresses. Very convenient and conducive environment for work meetings and brunches. Although I was accidentally overcharged and had to wait 3 weeks for a refund which threw me off. Asides that, good food & space! Budget for 2 people should be 30k +

The foods there are very nice, especially their pastas and rice options. The place is very cozy,it's good for a nice date and family gathering. The waiters there too are amazing,it's a place I will always want to visit.

The environment at Essence by the Grid was quite serene, allowing for enjoyable conversations without overly loud music. The service was efficient, with staff attending to us promptly. The food was delicious and cooked to our preference; just a heads-up, if you like your dishes extra spicy, be sure to communicate that when ordering. I also requested a birthday signature dessert for a friend, and it turned out beautifully. Overall, I would recommend this place for a pleasant dining experience.

The space is perfect for date night So cozy and warm And the food was bussing too The staff were the highlight They were so attentive and kind